Frequently Asked Questions
Do you have a question about the plugin? See the list below for our most frequently asked questions. If your question is not listed here, then please contact us.
- What are UTM parameters?
UTM parameters are codes that can be added to the end of any URL to accurately track visitors to your website and help you understand where you are seeing a return on your marketing efforts.
- Who should use this plugin?
Anyone wanting to track website conversions can really benefit from having this plugin installed in their WordPress website.
- Do I need coding skills to add this plugin to my website?
No, definitely not! But if you run into any trouble you have access to unlimited support once you have purchased a licence.
- Will this plugin work on any website?
Our plugin should work on any WordPress website, but in the unlikely event it does not work for you we offer a 14 day money back guarantee.
- Do you offer a money back guarantee?
If you are not satisfied with our plugin, we offer a 14 day money back guaranteed. Simply contact us within 14 days of purchasing a licence.
- Where do I find my plugin License code?
If you have purchased one of our plugins you will be able to login to My Account and view all licenses under the Licenses tab. Alternatively, this link should take you straight that that page once logged in.
- Can I use my plugin License code on multiple websites?
Our plugin licenses are for valid for use on one website only. If you own multiple websites you need to purchase a plugin license for each website.
- Do you offer a free trial version?
We do not have a trial version of our WordPress Plugins, however we offer a 14 day money-back guarantee if you are not satisfied.
- Having trouble logging into your account?
If you have forgotten your password to login to My Account you can reset your password here. If you have tried this already and still not able to login, please complete the form on our contact page and we will assist further.